FAQ

Turnaround Time

Due to the personalised nature of our products please allow up to 4 weeks production time PLUS postage.

Postage times may vary depending on your location and the service you choose.
Standard Post: 7-10 working days.
Express Post: 2-5 working days. (Christmas rush can delay this so please be aware when ordering)

All orders will be posted from Baldivis WA via Australia Post. Little Lads are unable to take responsibility for delays caused by Australia Post. 

If you need your order by a specific date earlier than the specified turn around time please email hello@littleladsclothing.com with the following details;
- Style, size and colour of the garment you'd like to order
- Date required and your location you will need it posted too.

IT IS IMPORTANT TO DO THIS BEFORE YOU PLACE YOUR ORDER. This way we can let you know if we can meet the deadline. Please note a rush fee may be charged.

Personalised items

Please take your time when ordering as we are unable to make changes to sizing or colours once your order has been placed.

As each of our items are made to order to your unique requirments, Little Lads are unable to offer exchange or refund if the product is not to your liking or you change your mind.

Little Lads shall not be held responsible for costs due to customer input or spelling mistakes. If you have made a mistake please contact us ASAP at hello@littleladsclothing.com

Sizing

Little Lads are unable to take responsibility for sizing issues. Please carefully read the sizing guide in the photo section of each specific product. If in doubt please use the measurements to compare against a tshirt or hoodie you already own. This can be done by measuring across the front of the chest in cm (half chest measurement).

 

Caring for your garments 

- Do not tumble dry

- Do not iron directly onto the print

- Do not use fabric softener 

- Cold wash only

Faults and Exchanges

Each of our products are made using the highest quality garments and commercial grade heat transfer material. Should you have a fault with your garment please email hello@littleladsclothing.com with your order name and number along with a photo of the product. We will do our best to exchange if we are at fault, turn around will depend on whether we have the particular item in stock.

Refunds

We are unable to refund your order due to change of mind. So please read all information before ordering

More questions?

Feel free to contact us at hello@littleladsclothing.com

Important

Please make sure you have read and understand these terms and conditions before placing your order. We are so excited to get it to you. In the meantime have a look at our instagram or facebook pages for inspiration.

We love seeing your photos so please tag us and use #LittleLadsClothing to be featured on our social media.